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FAQs

Which oil and/or lubricant do I require?

Due to the vast amounts of different types of engines and machines out there, we understand that picking the perfect product can be daunting. We have, however, taken all of the confusion out of this process by having a lubrication adviser. Even if we do not showcase a product on our website, you can always contact us to find out if we have it in stock.
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What payment methods do you accept?

We accept various forms of payment. You can either use Paypal, one of the major credit/debit cards or even pay over the phone.
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Do you accept refunds?

Unfortunately, due to the nature of the products that we sell, we do not currently accept refunds.
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How can I change/cancel my order?

As we aim to deliver your products to you as soon as possible, please alert us of any amendments to your order at the first opportunity. To do this, simply give us a call on 020 8507 0123 and we will do our best to accommodate your needs.
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Where do you deliver to?

We currently deliver to all of mainland UK. For any deliveries to Highlands and Islands, please email us for a quote. If you purchase goods and we do not deliver in your area – we will send a full refund straight away. If you are unsure – please contact us to check.
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How long will my order take to get to me?

For orders placed before 12 PM, we aim to achieve next day delivery. However, please allow up to 48 hours.
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I live in a remote location, will you still deliver to me?

As long as your delivery address resides within mainland UK, we will be able to reach you! If there are any potential difficulties in delivering to you, please notify us.