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Contact our friendly team

    You can reach us any time, any day on:
    020 8507 0123
  • eMAIL US
    You can mail us directly on our email:
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    You can visit our stores on weekdays:
    from 07:30 am until 05:30 pm
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Frequently Asked Questions

Which oil and/or lubricant do I require?

Due to the vast amounts of different types of engines and machines out there, we understand that picking the perfect product can be daunting. We have, however, taken all of the confusion out of this process by having a Total Lube Advisor. Even if we do not showcase a product on our website, you can always contact us to find out if we have it in stock.

What payment methods do you accept?

We accept various forms of payment. You can either use Paypal, one of the major credit/debit cards or even pay over the phone.

Do you accept refunds?

Unfortunately, due to the nature of the products that we sell, we do not currently accept refunds.

How can I change/cancel my order?

As we aim  to deliver your products to you as soon as possible, please alert us of any amendments to your order at the first opportunity. To do this, simply give us a call us on 020 8507 0123 and we will do our best to accommodate your needs.

Where do you deliver to?

We currently deliver to all of mainland UK. For any deliveries to Highlands and Islands, please email us for a quote. If you purchase goods and we do not deliver in your area – we will send a full refund straight away. If you are unsure – please contact us to check.

How long will my order take to get to me?

For orders placed before 12 PM, we aim to achieve next day delivery. However, please allow up to 48 hours.

I live in a remote location, will you still deliver tome?

As long as your delivery address resides within mainland UK, we will be able to reach you! If there are any potential difficulties in delivering to you, please notify us.